Gartner 2024 Crm

Gartner 2024 Crm. 2024 planning guide for crm and customer experience. With genai changing the world, crm leaders struggle with ai adoption and skills shortages as they strive to provide differentiated cx.


Gartner 2024 Crm

In the 2024 state of crm report, the top answer regarding the most crucial sales and marketing areas crm helped optimize was pipeline visibility (37%). In 2019, gartner predicted that by 2024, 50% of crm implementations would use machine learning (ml) or ai.

Gartner 2024 Crm Images References :